Privacy policy
Last updated: July 2025
Data controller
The data controller is the company DBC (Don't Be Classic), SAS with a share capital of 1,000 euros, registered with the RCS of Lille under number 932 888 003, headquartered at 73 rue Nationale, 59800 Lille.
Email: contact@dbcstore.fr
Data collected
As part of our business, we collect the following personal data:
- Identification data: last name, first name, email address, phone number, postal address.
- Order data: order history, delivery addresses, payment method used (excluding card numbers).
- Browsing data: IP address, browser type, pages visited, visit duration.
Processing purposes
Your personal data is processed for the following purposes:
- Management of your customer account and orders
- Delivery of your products
- After-sales service and returns management
- Sending commercial communications (with your consent)
- Improving our services and website
- Compliance with our legal and regulatory obligations
Legal basis
The processing of your data is based on the following legal grounds: execution of the sales contract, your consent (for commercial communications and non-essential cookies), our legitimate interest (service improvement, fraud prevention) and compliance with our legal obligations.
Data retention
- Customer data: 3 years after the last order or last contact.
- Order data: 10 years (accounting obligation).
- Cookies: 13 months maximum.
Cookies
Our site uses cookies to ensure proper operation and improve your experience. Essential cookies (session, cart) are necessary for the site to function. Analytical cookies allow us to understand how you use our site and are only placed with your consent.
Data sharing
Your personal data may be shared with the following service providers, strictly within the scope of providing our services:
- Payment processors (secure transaction processing)
- Carriers (order delivery)
- Website host (Vercel)
- Database service (Supabase)
We never sell your personal data to third parties.
Your rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access: obtain a copy of your personal data.
- Right of rectification: correct inaccurate data.
- Right to erasure: request the deletion of your data.
- Right to portability: receive your data in a structured format.
- Right to object: object to the processing of your data.
- Right to restriction: restrict the processing of your data.
To exercise your rights, contact us by email at contact@dbcstore.fr. We commit to responding within 14 days.
Complaints
If you believe that the processing of your personal data constitutes a violation of the GDPR, you can file a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) at www.cnil.fr.